CHC33021 - Certificate III in Individual Support (Ageing, Disability)

The Certificate III in Individual Support (Ageing, Disability) will train you for a job in the aged care and the disability sector. Combining theory and practical, this course will teach you how to provide physical, social and emotional support to the elderly and people with disability both in home care and residential settings.

CHC 33021 - Certificate III in Individual Support (Ageing, Disability)

Why study at Keysborough Learning Centre?

Keysborough Learning Centre is a community RTO (RTO No: 3890) operating in the City of Greater Dandenong delivering vocational courses and pre-accredited training to mostly CALD background students, who often have multiple and complex disadvantages and require significant support to complete their studies. KLC is committed to help its students overcome the barriers to learning in a number of different ways.

On one hand, KLC provides ‘wrap-around ‘support as part of a uniquely developed system of embedding language, literacy, numeracy and digital literacy training in the vocational program, which can be undertaken as a pre-vocational program or parallel with the aged - care training.

On the other hand, KLC has recently accessed significant funding towards developing simplified English teaching and assessment resources as well as for the setting up a Training Hub onsite. These measures ensure that training is delivered at a more language appropriate level to low literacy CALD student and that it focuses on empirical and practical learning making sure graduates are work ready. To this end, KLC’s local industry partner, BUPA Aged Care in Bonbeach has significantly contributed to replicating their operation in this simulated aged care facility that has been set up at KLC.

CHC33021 Certificate III in Individual support (Ageing, Disability) has been designed for those who intend to work in Aged Care and Disability who follow an individualized care plan to provide person-centered care to people who may require support due to ageing or disability.

This course will train students or formalize existing work skills, to look after an older person’s care needs, support their individual health and wellbeing, follow safety procedures for direct care work and work effectively with the elderly and disabled. This course will provide the necessary foundations to embark on a care-giving career. At the successful completion of this course you will receive a Nationally Recognized CHC33021 Certificate III in Individual support (Ageing, Disability) under the Australian Qualifications Framework (AQF)

The course includes 140 hours of work placement, comprising of working in a residential aged care facility, shadowing a disability support worker and extensive training in a simulated workplace environment at KLC.

On successful completion of your course, you will have the skills needed to undertake a range of entry-level roles in either the Aged Care or Disability sectors. You may also like to consider undertaking further training at TAFE with a related qualification such as CHC42015 – Certificate IV in Community Service, CHC52015 – Diploma Community Services, or HLT54115 – Diploma of Nursing or CHC43415 Certificate IV in Leisure and Health.

Government subsidised places are available to eligible applicants through the Skills First and Job Trainer Schemes.

Face-to-face and flexible learning delivery modes are available.

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Course Structure

Keysborough Learning Centre offers students the opportunity to complete units of competency so that students can obtain the Ageing specialisation and the Disability specialisation. 

Students opting to complete this course will complete 15 units of competency (including 9 core and 6 electives)

      Core units

           HLTINF006            Apply basic principles and practices of infection prevention and control

HLTWHS002        Follow safe work practices for direct client care

CHCDIV001          Work with diverse people

CHCLEG001        Work legally and ethically

CHCCCS031     Provide individualised support

          CHCCCS038       Facilitate the empowerment of people receiving support

CHCCCS040      Support independence and wellbeing

CHCCCS041      Recognise healthy body systems

CHCCOM005     Communicate and work in health or community services

·        Ageing electives

CHCAGE011       Provide support to people living with dementia

CHCAGE013        Work effectively in aged care

CHCPAL003       Deliver care services using a palliative care approach

·        Disability electives

CHCDIS011    Contribute to ongoing skills development using a strength-based approach

CHCDIS020   Work effectively in disability support

CHCDIS012   Support community participation and social inclusion 

Work placement

To achieve this qualification, a student must complete a minimum of 140 hours of work placement.

Course Requirements

There are no formal pre-requisites to undertake this course, however prospective students must be:

Prior to enrolment to the course all students undergo a Pre-Training Review (PTR) process including an interview to ascertain student’s aspirations and the suitability of the course they wish to enrol in.  An initial LLND assessment using PRIAK mapped against ACSF outcomes will decide which group the student is placed. (In some cases students’ previous academic achievement can replace the LLND assessment).

Once all applications are assessed, an Individual Training Plan (ITP) is developed for each student identifying what additional courses and programs students may undertake as part of the Supported Pathway Program. These may include additional Vocational English lessons, Digital Literacy programs and assessment support as identified. In some cases, or groups and alternative mode of delivery and assessment can be adopted as specified in the Training and Assessment Strategy for that intake, such as verbal assessment, multiple choice tests for knowledge evidence or technology assisted face-to-face delivery over Zoom when needed.

For this reason, some groups with more independent learners who have higher LLN skills may be in a position to finish their training in 7-8 months, while other groups may get additional time to complete their assessment and work placement up to a maximum of 12 months.

Work Placement

A 140 hour work placement forms a part of the program , which can be done at the end of the course in one block and divided between aged care and disability streams. Enrolled students who show adequate progress in their study will be guaranteed to have access to a work placement provided they meet the criteria below:




Delivery Methods



Course Duration

8 - 12 months


Government Subsidised for eligible students (Skills First):  $343.50     

Concession:  $116.70

Full Fee Paying:  $8,565

Manuals (15) TBA

Statement of Fees

Phone:  (03) 9798 7005 for more information or to apply for this course